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Privacy
Last updated October 1, 2026 · Powder Coating Professionals, San Diego, California
Short version: we collect your name and email so we can send you what you bought, we use a few ordinary tools to do it, and we do not sell your data to anyone. If you want out, one email does it.
What we collect
- What you type into a form. Usually your name and email. If you buy the Shop Pricing Audit, also the shop numbers you choose to give us: your costs and the prices you quoted on specific jobs.
- What you buy. Which product, when, and the amount. Card details are handled by the payment processor and never reach us or this website.
- How you use the site. Pages visited, where you arrived from, clicks and scrolling, your device and browser, and roughly where you are. The tools that collect this are listed below. This sets cookies so returning visits can be recognized.
Your shop numbers, specifically
If you send us your costs and prices for an audit, we use them to write your report and nothing else. We do not publish them, we do not attach your name or your shop to any figure, and we do not share them with any powder supplier, equipment seller, or competitor.
If a figure from an audit ever informs the market rate card, it is stripped of anything identifying and merged with hundreds of others, so no number can be traced back to a shop. You can tell us not to use it at all and we will not.
Why we have it
To deliver what you bought, to send the emails you signed up for, to write your audit if you ordered one, to reply when you contact us, and to understand which pages are worth keeping. Nothing else.
Who else sees it
Only the services that make this work, and only the part each one needs:
- GoHighLevel runs our order pages (go.powdercoatingprofessionals.com) and the checkout, holds the customer record and sends the emails.
- Stripe processes payments. Card details go to Stripe, not to us.
- Netlify hosts this site.
- Meta (Facebook and Instagram) has a small piece of code, called a pixel, on this site and on our order pages. It tells Meta which of our pages you visit, whether you came from one of our ads, your device and browser, and when a purchase is made. When you place an order, our checkout also sends Meta a record of that purchase directly from our server (Meta calls this the Conversions API). We use the pixel and those purchase records so our ads reach people like you and so we can tell which ads lead to sales. Meta's privacy policy
- Microsoft Clarity runs on our order pages. It records how visitors scroll and click, along with the device and browser they use, and turns that into heatmaps and session replays, so we can see which parts of a page are confusing. It doesn't record what you type into forms, and it never sees card details. Microsoft's privacy statement
- Google Analytics runs on this site and on our order pages. It counts visits and records which pages you view, which website, search or link brought you here, your device and browser, and your approximate location (city or country, worked out from your internet address). We use those numbers to see which pages and ads are working. It never sees card details. Google's privacy policy. Google also offers a browser add-on that turns Google Analytics off on every website you visit.
We do not sell your data or rent it to anyone.
Emails
If you give us your email, we will send you what you asked for, and then occasional notes worth reading. Every one has an unsubscribe link at the bottom, and it works immediately. No hard feelings.
Getting your data back, or deleted
Email support@powdercoatingprofessionals.com and ask. We will tell you what we hold or delete it, whichever you want. You do not need to give a reason, and depending on where you live you may have a legal right to ask anyway.
How long we keep it
Customer records are kept while they are useful and while we are required to keep purchase records for tax purposes. If you unsubscribe, we stop emailing you. If you ask for deletion, it goes.
Children
This is a business-to-business site. It is not intended for anyone under 18 and we do not knowingly collect anything from them.
Changes
If this changes, the date at the top changes with it.
Contact
Powder Coating Professionals, a trading name of a California limited liability company based in San Diego. support@powdercoatingprofessionals.com
